SHIPPING POLICY
At Roundk Coffee, we offer fast and reliable shipping for our customers. We offer standard shipping within the United States, and international shipping to select countries. Processing and handling times are typically 1-3 business days. We offer free shipping on domestic orders over $50, and shipping rates vary for orders under $50 and international orders. Delivery times vary based on your location and selected shipping method. Please note that shipping times may be longer during peak holiday seasons or due to unforeseen circumstances.
If you have any questions or concerns about your order, please contact our customer service team.
Thank you for choosing RoundK Coffee, and we appreciate your business.
RETURN & EXCHANGE POLICY
At Roundk Coffee, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, we offer a 14-day return policy. This means that you can return any unopened, unused product within 14 days of the purchase date for a full refund or exchange.
To initiate a return, please contact our customer service team with your order number and a brief explanation of the reason for the return. We will provide you with a return label and instructions on how to ship the product back to us.
Please note that we cannot accept returns on opened or used products, as well as any perishable items, such as coffee beans. Additionally, shipping and handling fees are non-refundable.
If you receive a damaged or defective product, please contact us immediately and we will do our best to resolve the issue.
Thank you for choosing RoundK Coffee, and we appreciate your business.